Charter increases Internet speeds

Date: 2/7/2011

ST. LOUIS, MO. — Charter Communications Inc. recently increased Internet speeds for the company's residential and commercial customers again, at no cost to the customer. This is Charter's second free speed increase in the past year.

Effective immediately, the speed for Charter Internet Express is increasing from up to 8 megabits-per-second (Mbps) to up to 12Mbps and Charter Internet Plus speed is rising from up to 16Mbps to up to 18Mbps — a free enhancement for customers. Charter Business customers will also experience a free increase in Internet speeds: Pro40Mbps increases to Pro50-Mbps and Pro75Mbps service advances to Pro100Mbps.

"There has been an explosion in the number of devices, applications and cloud-based services that rely on robust Internet connectivity," Greg Garabedian, vice president and general manager for Charter's operations in New England, said. "The Internet is a destination we go to for work, play, to interact and be entertained. These experiences increasingly require faster Internet access, and by providing ultra-fast speeds in our markets, Charter enables our customers to experience true high-speed Internet."

Garabedian added, "Our flagship Internet Express speed is more than double what it was a year ago, reflecting our ongoing commitment to leverage our superior network to drive value for our customers."

Faster speeds give the multitude of in-home devices like desktops, laptops, hand held devices and gaming consoles an amazingly fast connection. To do this, Charter leverages its deployment of next generation DOCSIS 3.0 technology.

"The era of the single PC household is history," Garabedian said. "Every member of the household has multiple devices and each wants to experience the full wealth of Internet applications available. By increasing Internet speeds, Charter Internet provides each member of the family with the ability to work and play simultaneously at the speed they need."

Upload speeds remain up to 1Mbps for Express and up to 2Mbps for Plus. Max and Ultra60 services are also available with download speeds up to 25Mbps and 60Mbps. Charter Business customers have access to download speeds up to 100Mbps and upload speeds up to 5Mbps. Charter also provides commercial customers fiber-optic Internet services of up to 1Gbps.