STCC to offer essential workshop on conflict

The Center for Business and Technology at Springfield Technical Community College has announced that they will offer a workshop on managing and resolving conflict, an essential skill in today's workplace.

Workshop participants will have the opportunity to practice various conflict resolution strategies in typical individual and group situations at work. Workshop highlights include: understanding typical causes of conflict; how to communicate effectively; emotional reactions to conflict and how to manage them; recognizing hidden conflict and how to bring it to the surface.

Interested individuals should call 755-4225.