Lord becomes O’Connell Care at Home chief operating officer

Date: 12/29/2015

HOLYOKE – For nearly a decade, Danielle Lord has taken to heart the O’Connell Care at Home sentiment of “I am more,” providing compassion and empathy to not only the home health care provider’s clients, but also to its employees.

Lord began her career at O’Connell Care at Home as a scheduler in 2007 while attending Springfield College to obtain her Master of Science in health care management, and has recently taken on a partnership role within the organization, as chief operating officer.

As a large segment of the American population – the “baby boom” generation – is aging, the need for at home health care is steadily increasing. This growth in health care needs has been evident at O’Connell Care at Home for more than five years.

According to the Administration on Aging (AoA), the number of individuals age 65 and over totaled 39.6 million (or 12.9 percent of the U.S. population) in 2009.

 By 2030, the AoA estimates the same segment will total about 72 million – or nearly 20 percent of the population.

With such rapid growth in O’Connell Care at Home’s core demographic, Lord – who also has a degree in psychology and math from Springfield College – has worked tirelessly to help grow the organization. 

She was largely responsible for O’Connell Care at Home’s second location in Deerfield – which celebrated a grand opening last year; her efforts culminated in her appointment as chief operating officer earlier this year.

“I am humbled to be in a position where I may be able to mentor our staff who care so deeply for our clients and take our motto of ‘I am more’ to heart,” Lord said. “I am grateful for this opportunity and take pride in the fact that we are able to positively impact so many lives in the Pioneer Valley.”

For more information about O’Connell Care at Home, visit opns.com.