Berkshire Insurance Group launches user-friendly website

Date: 3/19/2012

March 19, 2012

GREATER SPRINGFIELD — Berkshire Insurance Group, a Berkshire Bank affiliate, has launched a new user-friendly website, which is located at www.berkshireinsurancegroup.com.

The new site features a variety of convenient tools to assist individuals and businesses seeking insurance products of all types. These include an online chat option as well as a client resource center through which customers can request a quote online.

The categories of insurance offered by Berkshire Insurance Group include auto, home, recreational vehicle, life, long-term care, as well as many types of business insurance and more.

"We are very excited about our new website," Jim Herrick, vice president of personal lines, said. "The site and its features were designed with our customers in mind. We think those visiting will find it user friendly and full of information and resources."

Additional features of the new site include: network design to help visitors easily navigate across product and service offerings; opportunity to request a quote; live chat option; access to 24/7 Customer Claims Center; and newsletter subscription.

The site is linked to and from the Berkshire Bank website at www.berkshirebank.com.