MONSON – Monson Savings Bank has announced the following promotions.
Nancy Dahlen was promoted to senior vice president of residential lending and servicing officer.
Dahlen joined the bank in 1996 as a commercial loan processor and was promoted to loan operations manager in 1997, to Loan Operations officer in 2006, to assistant vice president in March 2009 and to vice president in October 2009.
She oversees the bank’s residential and personal loan portfolio, which has seen explosive growth under her leadership. She also oversees the servicing of the bank’s entire loan portfolio.
Dahlen is a 2006 graduate of the Massachusetts Bankers Association School of Financial Studies at Babson College, earned her commercial lending diploma from the American Institute of Banking and her consumer lending diploma from the Center for Financial Training.
Nancy Velozo was also promoted to assistant vice president of Collections and Fraud Officer.
Velozo joined Monson Savings in 2014 as collections and fraud officer. She is an expert in the field of risk management, collections and fraud with more than 20 years of experience in this increasingly complex area. She holds several certifications from the Risk Management Association of which she is a member, and she has completed numerous professional development courses through the Institute of Banking.
Clare Ladue was promoted to retail banking officer. Ladue joined Monson Savings in 2012 as branch manager of the bank’s Hampden branch. In 2013 she was asked to be the branch manager of the bank’s newest branch in Ware, which has seen enormous growth under her leadership. She is a graduate of the Mass Bankers New England School of Financial Studies and holds numerous professional certifications.
“We have an incredible team here at Monson Savings,” Steve Lowell, president of Monson Savings Bank, said. “I am very pleased to publically congratulate Nancy, Nancy and Clare on their well-deserved promotions.”